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  • D3
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Teller & Customer Service

PT Bank BTPN Tbk
PT Bank BTPN Tbk
Kirim Lamaran
Dibutuhkan

Ringkasan Pekerjaan

  • Tingkat pendidikan: D3,S1
  • Gender: Pria/Wanita
  • Umur: 18 - 30 tahun
  • Tipe pekerjaan: Penuh Waktu
  • Pengalaman kerja: 1 – 3 tahun
  • Lokasi: Seluruh Indonesia
  • Tanggal diposting:
  • Tanggal kadaluarsa: 2024-05-19

Frontliner Staff (Teller & Customer Service)

Teller :

  • Receive and serve customer financial transactions, both cash and non-cash, in accordance with applicable systems and procedures, supported by services that comply with specified standards while still paying attention to the principles of prudence and service excellence.
  • Customer Service :

  • Serve customers and prospective customers by providing information and assisting with transactions for BTPN products and services in accordance with applicable service standards.
  • Inviting customers and potential customers to use BTPN products and services.
  • Handle customer complaints according to applicable systems and procedures.
  • Carry out administrative processes that occur from customer service transactions in accordance with applicable regulations.
  • Qualifications :

  • Have a bachelor’s degree in all majors, minimum GPA 2.75 scale 4
  • Minimum 3 years of working experience in similar role or responsibility
  • Strong communication and interpersonal skills
  • A customer-oriented mindset
  • Basic knowledge of banking operations and product
  • Attention to detail and excellent problem-solving skills
  • High level of integrity and professionalism
  • Fluent in English
  • Placement Specifically for Jabodetabek, Bandung, Yogyakarta, Semarang, Surabaya, Bali, Medan, Makassar, Mataram, Balikpapan, Samarinda, Manado.
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