Customer Service (CS)

 PT Monster Entertainment Indonesia
PT Monster Entertainment Indonesia
Kirim Lamaran
Dibutuhkan

Ringkasan Pekerjaan

  • Tingkat pendidikan: D3,S1
  • Gender: Pria/Wanita
  • Umur: 18 - 30 tahun
  • Tipe pekerjaan: Penuh Waktu
  • Lokasi: Jakarta
  • Tanggal diposting:
  • Tanggal kadaluarsa: 2024-05-31

Customer Service (CS)

Responsibilities :

  • Responsible for addressing inquiries from game players, managing player grievances, and documenting feedback.
  • Collaborate with the operations department to formulate recommendations for game optimization aimed at enhancing game operational metrics.
  • Execute additional assignments delegated by the supervisor.
  • Requirements :

  • Preference will be given to fresh graduates.
  • Demonstrates a passion for gaming and enjoys engaging with users, with a deep understanding of user mentality and behavior.
  • Displays enthusiasm for a career in the game industry.
  • Preference for individuals who are avid players of Mobile Legends Bang Bang.
  • Fluent proficiency in both English and Bahasa, with proficiency in Tagalog and Malay considered advantageous.
  • Exhibits a mature and collaborative teamwork ethic.
  • Possesses a proactive work approach and maintains professional ethics, with the ability to perform effectively under pressure.