Collection Trainer, Collection & Asset Recovery, SeaBank

Job Description :

Create the Collection Team’s training work plan (including curriculum & training materials, making quiz, written tests, and roleplays), also creating the training reports to be submitted

Ensure the training program is completed according to the timeline and requirements standardized

Follow up on QC results to fulfill the training needs

Analyze training results on a regular basis to be submitted to management, to find out which parts need to be improved or strengthened

Update with any new banking products

Validate SOP flow process

Requirements :

Minimum Bachelor’s degree graduate

Minimum 3 years of experience as Collection/Asset Recovery Training

Great public speaking is a required skill

Understands regulations & procedures related to the banking industry

Able to operate Microsoft Office